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I have an old email address ([email protected]) that I…

Customer Question
I have an old...

I have an old email address (*****@******.***) that I do not use any more. I would like to know if you can disable it in some way. it keeps bouncing back messages I receive on one of my accounts.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Windows live 2012

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

P.C.

Technician's Assistant: What troubleshooting have you tried?

I tried to phone Bell, Blackberry support I have spoken to my computer geek and they have just given me the run around

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I would just like to get rid of it so I don't have the email kick backs

Submitted: 4 months ago.Category: Email
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Answered in 4 hours by:
3/24/2018
Email technician: Russell H., Computer Support Specialist replied 4 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,926
Experience: Proud to have been getting computer technicalities into working order since 1988.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer email question.

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Email technician: Russell H., Computer Support Specialist replied 4 months ago

I do not have special access to an email account with the bell.blackberry.net server system, at all.

You must try this to disable or remove that email account:

1. log in to it, or log in to your Bell account... at

https://bell.blackberry.com/

2. then go to the Settings or Options for your email address - or select your email address, then find the option to Disable Email or Remove Email Account or Delete Email Account... I'm not sure, support documentation is regrettably scarce on just how this is done.

(If you find that the instructions above do not work, let me know how far you have gotten with the process, what screen you are on, and I will instruct you further, interactively, until this issue is solved.)

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Russell H.
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,926
12,926 Satisfied Customers
Experience: Proud to have been getting computer technicalities into working order since 1988.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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