Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have forgotten my aol mail password and am not able to set…

Customer Question
I have forgotten my...

I have forgotten my aol mail password ***** am not able to set up my email on my new phone.

Technician's Assistant: Are you logged into your AOL account on any other devices?

No, I am not.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I may, not sure it has been so long.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, just trying to add it.

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 day by:
3/26/2018
Email technician: Moses C,
 replied 3 months ago
Moses C
Category: Email
Satisfied Customers: 937
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
Did you try to reset your AOL password *****?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'm trying to add aol to my account I add all my information
I'm trying to add aol to my account I add all my information and hit next and a pop up “can't get mail “ … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an I phone and had been getting emails. Then I bought
I have an I phone and had been getting emails . Then I bought an I pad and a friend set it up for me. Now I can't get emails on my I phone anymore . The message says—-cannot get mail. The mail server … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I changed my aol password on my lap top yesterday and now I
I changed my aol password ***** my lap top yesterday and now I can't get into my aol mail using my new password. Tried several times with old and new password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Not able to sign on to my aol account. I only use this
I only use this computer to log in,but keep getting a message to say I am not using my usual devise … read more
Moses C
Moses C
937 satisfied customers
My IPad had worked perfectly receiving and sending emails
My IPad had worked perfectly receiving and sending emails until a short time ago. Now I cannot reply, forward nor send emails. My account had been with Verizon until they sold computer services to Fro… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
716 satisfied customers
My iPhone stopped receiving email 3 hours ago. The details
My iPhone stopped receiving email 3 hours ago. The details say:cannot get mail, The mail server “imap.aol.com” is not responding. Verify that you have entered the correct account info in Mail settings… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Cannot log in tried all addresses and passwords cant log in.
cannot log in tried all addresses and passwords cant log in … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I can no longer sync my email on my Samsung Note 4. I was
I can no longer sync my email on my Samsung Note 4. I was able to up until about 2 days ago… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I don't remember my password and the telephone number I gave
I don't remember my password ***** the telephone number I gave does not work. What can I do to get on AOL? … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I cannot delete any emails I have received on my phone and
I cannot delete any emails I have received on my phone and cannot see any emails I have sent . This problem only relates only to my phone and not my office pc. I went to Verizon and they said I would … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
I forgot my aol password and would like to change to a new
I forgot my aol password ***** would like to change to a new password … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I am very distraught. My daughter and I are trying to deactivate
I am very distraught. My daughter and I are trying to deactivate her old Twitter accts that have ridiculous and inappropriate tweets and retweets in them. She's applying for jobs and colleges and we w… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Monday night my password ***** I don't remember it as
Monday night my password ***** I don't remember it as I have had it so long. I have tried to reset it and can not.… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I changed my password ***** months ago and have not been
I changed my password ***** months ago and have not been able to get aol o my iPhone or iPad. I tried to tye in my new password ***** aol on my OLD computer and it does not recognize my new password. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I need to find a way to get my AOL password on my iphone. I
I need to find a way to get my AOL password ***** my iphone. I have been at this for hours.… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I am unable to use LiveMail because they reject my login.
I am unable to use LiveMail because they reject my login. Have recetnly changed provider to AOL and changed password. AOL says their system is receiving ok, but Live Mail is not allowing me to acces. … read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
I live in France and I have an AOL E-mail account [email protected] Since
I live in France and I have an AOL E-mail account [email protected] Since the beginning of July my password XXXXX been blocked. I have tried emailing aol.fr on their assistance page. Gone to an SFR sho… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x