Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have amazon prime account and need help logging in because…

Customer Question
I have amazon prime...

I have amazon prime account and need help logging in because I want to buy books

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't want to reset password....please just help me log in....I know the email account and password

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/24/2018
Email technician: UranMail, Network Administrator replied 5 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,577
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 5 months ago

Are you able to login with current password?

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 5 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 5 months ago

Is the issue resolved or do you still require assistance on it?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have been trying to log on to my Amazon account for a
Hi, my name is***** I have been trying to log on to my Amazon account for a couple of days using a new device (so it says although I don't that was true either), but they kept telling me that they sen… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,460 satisfied customers
We have done a reset and changed our e-mail address and
we have done a reset and changed our e-mail address and password. … read more
Harry
Harry
2,217 satisfied customers
How do I change the login email on my tv? My ex boyfriend
I have to keep unplugging the tv the connect to my other apps. Ex: Amazon prime and netflix… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My partner, Neu, passed away. I would like to cancel his
My partner , Howard Neu, passed away. I would like to cancel his membership … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Trying to get into Amazon, [email protected] 2146490245.
Anything else you want the Email Expert to know before I connect you?… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,460 satisfied customers
For some reason my msn personal email is blocking password
For some reason my msn personal email is blocking password ***** from Amazon. … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I must have created some confusion in signing in, because I
I must have created some confusion in signing in, because I can't find my original account with all my "Read" books listed. I guess I opened at least one new account. Please help. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I no longer have access to YouTube on my sharp tv. Do I need
I no longer have access to YouTube on my sharp tv. Do I need a subscription or pay for membership to continue access? We have been enjoying live streaming FoxNewa and NASCAR. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I lost my kindle. I went out and purchased a kindle. I don't
I lost my kindle . I went out and purchased a kindle. I don't no my password ***** anything else. i want to get that the books are in my original Kindle. can you help me . Myrna Dubin . My email is***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Want to close my amazon account. Gmail. Tablets. Don't need
Don't need to trouble shoot I just want to close my account … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I am trying to sign in to my Amazon Prime Account to pay my
I am trying to sign in to my Amazon Prime Account to pay my bill. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Cant get into my gmail because google asks for what i think
Cant get into my gmail because google asks for what i think is my correct password,,then they send me a code to the wrong phone number. They insist on 01 but im in Mexico and it starts with 52. Theyre… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am trying to reset my Kindle and it is asking for my gmail
I am trying to reset my Kindle and it is asking for my gmail password ***** the one I think is correct is not working. Can you recover my existing Gmail password? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Lost my email icon, I know the email is there just don't
Lost my email icon, I know the email is there just don't have the icon anymore. Can you help please? … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Can't get any e-mails on my I-phone. Tells me server failed
Can't get any e-mails on my I-phone. Tells me server failed and asks me for a password. Don't even know my password. … read more
Cris
Cris
63 satisfied customers
Would like to create new account on my Kindle. Cannot buy
Would like to create new account on my Kindle. Cannot buy books . … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I wish to buy a book on my kindle. I purchased one this
I wish to buy a book on my kindle. I purchased one this morning, no problem, but am unable to buy another one. On amazons web site, you have the kindle edition, but my kindle doesn't have it. I tried … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I am trying to track down my previous email address i have
I am trying to track down my previous email address i have***@******.*** but there is one more i thought it was***@******.*** but this cannot be located can you help me… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x