Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I tried to place an order and cannot change my Discover card…

Customer Question
I tried to place...

I tried to place an order and cannot change my Discover card # - it was stolen two months ago and Discover has issued us a new #.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I am in a rush and need to order 10 shufflers - tried all morning but could not complete order because I was unable to change my card #

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No - thnx

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 9 minutes by:
3/24/2018
Email technician: Jeevan DSouza,
 replied 3 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 162
Experience: Professor at DeVry University
Verified

Where are you trying to place the order?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I tried months ago to recover my gmail account and could not
I tried months ago to recover my gmail account and could not because the message stated my gmail account had already taken. At the time, I did not have time to try to recover it further or contact Goo… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Pearl. When writing an e-mail, it will suddenly self-delete,
Hello, Pearl. When writing an e-mail, it will suddenly self-delete, all the time. Why???? So frustrating. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I need to install a new email in my Kindle system. Yahoo.
I need to install a new email in my Kindle system. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need help to change credit card info to process my order.
I need help to change credit card info to process my order. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
When I try to use an address book that I previously created
When I try to use an address book that I previously created on my aol account, to email now on my gmail account, it uses an outdated list. How can I update this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I gotdisconnected 3 oe4 days ago gotit back used it up
I gotdisconnected 3 oe4 days ago gotit back used it up untill about a hour ago cam back just now to use it and got disconnected again verry upset. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
1) I am away from home. I am away from home. My phone is
I am away from home. My phone is either lost or stolen, and I have another phone temporarily. The recovery e-mail is the e-mail on my boss's business card. To my horror I discovered that she has 1700 e-mails because she has not used this account for a year. And Google is not accepting my password. I am in deep weeds here. My phone company will not activate my new replacement Android until I can get on Google again. I am a problem and I need your help. Please. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just tried to sign into my aol email and it says to
Good Morning. I just tried to sign into my aol email and it says to contact a member services representative because aol does not recognize my password. HELP...! … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have tried order place an order for a tracfone to purchase
I have tried order place an order for a tracfone to purchase a tracfone card and both times it keeps cancelling my order why? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
We just paid for the service and lost connection can you
We just paid for the service and lost connection can you help us change your Google password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot access my aol mail with a new password I needed to
I cannot access my aol mail with a new password ***** needed to establish about a month ago. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
The reason that I am sending this e-mail is because I had
The reason that I am sending this e-mail is because I had ordered a black t-shirt something regarding guns probably at least a month ago. I have never heard anything since. I don't have the order # bu… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Changes made over weekend restricted my computer to only Aol
Changes made over weekend restricted my computer to only Aol Mail. I previosly had Internet Explored where I had 20 years data. My Geek Squad service blocked me after payment failed (credit card numbe… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I am unable to sign in...wrong password...try resetting
I am unable to sign in...wrong password...try resetting tells me I cannot do … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have an account I cannot currently access it because the
I have an account***@******.*** I cannot currently access it because the change password ***** is sent to my phone number which is no longer available, stolen two weeks ago. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My user ID and Password get a invalid message. Could it be
My user ID and Password ***** a invalid message. Could it be that my account is not charging to my credit card? We … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Yahoo mail impossibly slow when typing messages. Nothing
Yahoo mail impossibly slow when typing messages. Nothing happens for ages, then the letters come in a rush. The system was fine till a couple of months ago. What's going on? And how do I fix it? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
This is ***** ***** Hemmes. My welcome screen is not
Customer: This is ***** ***** Hemmes. My welcome screen is not completing loading and has a formatting issue, Most of the page is artwork components on the left hand side of the page. I think I have A… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x