Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I can’t get a confirmation. I have opened the gear, but it…

Customer Question
I can’t get a...

I can’t get a confirmation. I have opened the gear, but it won’t let me confirm that way either

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser I guess, gmail

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Don’t think so

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 20 minutes by:
3/24/2018
Email technician: Jess M., Computer Support Specialist replied 3 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac? or a smartphone?
  2. What kind of confirmation that you are trying to get?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Trying to send group email and gmail won't let me. Chrome.
No I don't think so, just that I'm not over a limit or anything, because I haven't sent an email in a while since I haven't been able to. And it's only happening on the group emails.… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to reset my gmail account I don't have access to the
I need to reset my gmail account I don't have access to the recovery email or the phone number it was listed under. The email I need to get into is***@******.***… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Each time I try to move an email into a folder on the left
Each time I try to move an email into a folder on the left side it won't go. It tells me that the folder LK's empty. This used to work. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I can't access my gmail on my laptop. I put on the two tier
I can't access my gmail on my laptop. I put on the two tier safety and now it keeps looping back to having me give the security questions on my yahoo email...which is also now a google account. So it … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I forgot the password and it won't allow me to reset it as
I forgot the password ***** it won't allow me to reset it as it is linked to an old phone number … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't make any changes to my settings. The little gear at
I can't make any changes to my settings. The little gear at top right has only 2 options: add signature or use vacation option. I can't get to settings. I hate your change to inbox with the 3 categori… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I must've done something...but I don't know what! I can't
I must've done something...but I don't know what! I can't get my gmail on my phone now … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I inadvertently opened a message I thought I was deleting
I inadvertently opened a message I thought I was deleting that indicated that it would deactymy account an hour after opening 45 min ago. I can't seem to find an answer in your general gmail help sect… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I just recently got a new iPad and my gmail won't let me in.
I just recently got a new iPad and my gmail won't let me in. I can still get in on my phone but I can't set it up on my iPad. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Can't login because I forgot my password and I don't have my
Can't login because I forgot my password ***** I don't have my old phone number And when I tried to send a security code to my my account from someone else's Gmail then it won't except the code … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My cousin created a second email for me. But I can't find it
My cousin created a second email for me. But I can't find it and I don't know where to look. It's a Gmail account … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I upgraded to a new iPhone and while trying to setup email
I upgraded to a new iPhone and while trying to setup email and iTunes I can't remember my password. I've been through steps to recover, but my backup email no longer exists and the phone number I don'… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Old mail that won't go away even tried unsubscribe. Outlook.
Old mail that won't go away even tried unsubscribe … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
In my Inbox I received an invoice saying I sent a payment to
In my Inbox I received an invoice saying I sent a payment to Google of $100 do a Pay gift card. I never did this. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I wajudt here. I don't have a password to get onto my gmail
I wajudt here. I don't have a password ***** get onto my gmail account and I don't have one for my back up to get in one more thing do I ever use my iCloud passwords for any other account? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
For something I did in Gmail, now my mail is not going to my
For something I did in Gmail, now my mail is not going to my main email address which is***@******.***. hELP … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I can't open my email on my phone. It's asking over and over
I can't open my email on my phone. It's asking over and over for my password;and I simply can't remember the newest one! I also don't recall when I started my gmail account. I confess. I'm 72 years ol… read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
Google wants to send code to my # but my phone isn't
Google wants to send code to my # but my phone isn't working . It won't take my email or phone #. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x