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My email account was hacked. they changed the backup email…

Customer Question
Hi my email account...

Hi my email account was hacked. they changed the backup email and my phone number associated with my account

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Mostly phone

Technician's Assistant: What troubleshooting have you tried?

All of them

Submitted: 3 months ago.Category: Email
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Answered in 26 minutes by:
3/24/2018
Email technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,820
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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What is the email provider in question and when did this happen?
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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