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My emails are not going to my regular email account. I have…

My emails are not...

My emails are not going to my regular email account. I have a contract with you. my email is---***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Contacted suddenlink and they said that I needed to contact outlook on the problem

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This problem has been going on for about one week.

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Answered in 3 minutes by:
3/23/2018
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,222
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

Are you using the Outlook application to access your email or are you using a browser?

Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,222
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Email Specialists are ready to help you
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Customer reply replied 3 months ago
icon for outlook

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 89
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Jason Jones
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,222
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Experience: 10+ years of work experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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