Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have no internet connection ar t the moment. Five days no…

Customer Question
I have no internet...

I have no internet connection ar t the moment. Five days no w and still no resolution from Telstra i need to to access my emails urgently using a friends IPAD IS THIS POSIBLE

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone is 0408 012 525. May also be security questions ...the address is***@******.***

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 9 minutes by:
3/23/2018
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Yes you can access you emails from anywhere as long as you know the username and password

Ask Your Own Email Question
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago

Do you know your email password ***** no? If you do you can add your account to your friends iPad apple mail no problem

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am finding that the Telstra Website and Webmail both drop
Hi I am finding that the Telstra Website and Webmail both drop out every day between 8am - 8-9pm and I am wondering why this might be. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I got a new phone and can not access my gmail account. I
I got a new phone and can not access my gmail account. I tried forgot password ***** entered code given but still not working. Account is active on my other devices … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How do I make Email version 4.2.66.2 delete a message from
How do I make Email version 4.2.66.2 delete a message from server when I delete the mesa … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I let a women friend use my computer fot about 15 minutes
I let a women friend use my computer fot about 15 minutes and after a few days as I was using my computer I noticed her email came up under mine when I was asked by the computer to answer a request fo… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Cannot remember my password for my email bigpond accounting
Hi cannot remember my password ***** my email bigpond accounting have a new phone iPhone x I have a iPad which I already can get my emails but I have to set up my email account on new phone but I cann… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a very complicated problem that the Telstra shop i
Hi Pearl, I have a very complicated problem that the Telstra shop i normally go to cant fix. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have had the same email address for many years. Aol. Now I
Now I can't get email. It says my address is unavailable. How do I get my email back? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Jess I am unable to login in my gmail account, I tried many
Hi Jess I am unable to login in my gmail account, I tried many times and now I can't go in. Kindly advise me, my email is***@******.*** Thank you … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am struggling with my phone, have created a new gmail
I am struggling with my phone, have created a new gmail address and google refuses my password, which was created at the exact same time my new gmail was. Really frustrating. My gmail is***@******.***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Cannot get emails on my computer. Message says DNS error
Cannot get emails on my computer. Message says DNS error NET-E-RESOURCE- NOT FOUND … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
We have been using Firefox & Thunderbird for many years and
We have been using Firefox & Thunderbird for many years and with Telstra as ISP for about 7 years. Just recently I have not been able to access email properly. Some comes through OK other not. I can n… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do i find my smtp password and unser name, i don't know,
I don't think so we are travelling in a caravan and this problem just appeared asking for my user name and password ***** I still receive emails but cant' send them… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Since yesterday can't get or receive emails on phone,iPad
since yesterday can't get or receive emails on phone,iPad and home computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
We have had no NBN since Thursday at 429 Mount Shadforth
We have had no NBN since Thursday at 429 Mount Shadforth Road do you know what is going on? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do I access my emails in the new Telstra Mail, outlook
None that I can understand. Telstra has switched me to Telstra Mail without instructions as to how to prceed … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to reset my gmail and google account password.
Hi I am trying to reset my gmail and google account password. My problem is that the recovery email address I used when setting up the account is no longer in use. I hence cant access the link sent to… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
HELP! HELP! I woke up his morning and suddenly my yahoo mail
HELP! HELP! I woke up his morning and suddenly my yahoo mail is inaccessible-- my email***@******.*** has a password ***** isn't working and I can't get in to my hundreds of emails!!!!!… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I had my lap top formatted. I had been using hotmail. It
I had my lap top formatted. I had been using hotmail. It came back as live,com. I can't remember my old hotmail address. I have tried fo get a new address for 4 days now. I have tried every few hours.… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x