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I tried to change password using security questions. when i…

I tried to change...

I tried to change password ***** security questions. when i put in my birthday was told it was incorrect. i then tried receiving an e-mail. the e-mail was sent to yahoo address, i am Aol. Can you help

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

On a web brouser

Technician's Assistant: What troubleshooting have you tried?

Several attempts to redo the process

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Answered in 11 minutes by:
3/23/2018
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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May I know if this is your Apple ID password?

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Customer reply replied 3 months ago
the one i gave you is the new one i wish to use.

Please provide me your ID so that i can check for the password ***** option from my side?

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Please provide me your birthday date?

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Customer reply replied 3 months ago
07/02/1939

Please answer your security questions now:

1.What was the model of your first car?

2.In what city did your parents meet?

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Customer reply replied 3 months ago
chevychattanooga

I just want to confirm you want to change your Apple ID password?

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Okay, may i know your new Apple Id password ***** you want to keep for your account?

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Customer reply replied 3 months ago
Nandon2468

Your Apple ID password ********@******.*** has been changed. Sign in to your Apple ID account page now to review your account information.

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Customer reply replied 3 months ago
thank you very much, much happiness to you.

Thank you,If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating. See you again soon!

Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified
Aparna Indresh and 87 other Email Specialists are ready to help you
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Customer reply replied 3 months ago
be glad to

Thank you so much.

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Aparna Indresh
Aparna Indresh
Aparna Indresh
Category: Email
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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