Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I recently purchased win zip tools. It worked at mfirst then…

Customer Question
I need help. I...

I need help. I recently purchased win zip tools. It worked at mfirst then quit working and kept forwarding me to the purchase site. the last ntime I called to the tech desk I was told that the answer would be sent to my email. I never got it.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It is called Frontiernet but it is provided through YAHOO, I think.

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

WEB browser from my PC

Technician's Assistant: What troubleshooting have you tried?

Just calling in. I don't know what to try.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time. be nice if I could spell, sorry

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 hours by:
3/24/2018
Email technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can you please post your order's confirmation email for review?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
HELP!!! HELP!!! MY COMPUTER WAS HACKED BY AN OUT OF THE U.S.
HELP!!! MY COMPUTER WAS HACKED BY AN OUT OF THE U.S. COMPUTER FIRM (GIVE ME A CALL AT(###) ###-####AND I'LL FILL YOU IN ON THE DETAILS. ANYWHO, MY GEMAIL IS***@******.*** and my password ***** ***** I'm an author in the process of marketing my books and I need to be able to use this account --- HELP! HELP! HELP! … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
I have just received an email asking me to Verify my Apple
I have just received an email asking me to Verify my Apple ID. Can you confirm this was sent by Apple. The email quotes Case ID - TRY274590-P2755. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I purchased several items from a vender on google, paid for
i purchased several items from a vender on google, paid for them to be delivered and they were not, continued to contact said vender to report that the package was missing but to no reply and could no… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Need goole accounr. Yahoo new SIM card in my daughter's
Yahoo new SIM card in my daughter's phone # is8182095417 … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
How do I change the font and print size of incoming
How do I change the font and print size of incoming Thunderbird email messages? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have registered with microsofthup so I can get Microsoft
I have registered with microsofthup so I can get Microsoft office at home when I got to work this morning I got the verification email at work. I have come home to night to purchase Microsoft office a… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
On Easter when I started my computer and went to open my
On Easter when I started my computer and went to open my yahoo there was a red Security alert from microsoft and told me to call(###) ###-####for technical help. I called and was helped by a tech whic… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Spell check quit working in my email. Gmail. Chrome book.
spell check quit working in my email JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
What happened to all of my folders, Inbox, and Sent mails
What happened to all of my folders, Inbox, and Sent mails when AT&T and yahoo accounts merged? It appears that everything prior to the "update" is gone. … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
Thought I was gonna get a Mozilla tech person. Yahoo, web
Everything except having myself committed to a mental institution. What happened is --- … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
It won't let me sign in says my is wrong and running very
it won't let me sign in says my***@******.*** is wrong and running very slow … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I was locked out of my yahoo acc. Because a breech. When I
I was locked out of my yahoo acc. Because a breech. When I called the support number I had to by security for 199.99 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can't access my email account. The phone number that is
Can't access my email account. The phone number that is listed the service to it has been turned off. I haven't changed my password. It won't let me in. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Email sent to China from Tbird is not being received. Looks
Email sent to China from Tbird is not being received. Looks like it is being blocked, since sending the same email using the browser interface to my email provider works. Maybe they're filtering on th… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Since the most recent update of my Yahoo/AT&T email, I cannot
Since the most recent update of my Yahoo/AT&T email, I cannot make attachments to my emails and spell check is disabled.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I cannot access my hotmail account. I can have yahoo and other
I cannot access my hotmail account. I can have yahoo and other web site access, but not Hotmail. I recently optimized my registery wit Win Zip tool. My address [email protected] I pay $19 / yr. for ho… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have not received yahoo emails for more than a day. I can
I have not received yahoo emails for more than a day. I can send, but not receive. Moreover, not all emails that have been sent to me have gotten to me. I looks like my Yahoo email was hacked. I searc… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I would like to forward an e-mail received to several contacts.I
I would like to forward an e-mail received to several contacts.I was previously able to check off their names check enter and they would end up on cc. Now under the new Yahoo I check off their names b… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x