Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I had an account for years on Linkedin tied to my job. I…

Customer Question
I had an account...

I had an account for years on Linkedin tied to my job. I retired and tried to get into Linked in but I can't because I no longer have the email address or phone numbers that I had there. So the robot didn't recognize me. I created a new account but it's frankly useless because all of my contacts are tied to the old account. I want to get back into that one

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I didn'[t see any security questions. I used the phone number that I always had with that job and it didn't seem to work

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want to get back into my old account

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 8 minutes by:
3/23/2018
Email technician: Ugo A, Computer Software Engineer replied 3 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is***** follow the steps below.

1) Visit this link : https://www.linkedin.com/help/linkedin/answer/1501/no-access-to-email-address?lang=en

2) Click on "If you still can't access your account" and follow the instructions. They'll use your webcam and some credentials to match you to your account

Please let me know if my advice solves your issue or not. Thanks.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ugo A Your Own Question
Ugo A
Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
72 Satisfied Customers
Experience: Software Engineer at Quadrant

Ugo A is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Not able to get to my emaii; [email protected], earlier
earlier sent proof of my identity attached driver license … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
21 satisfied customers
Due to NBN I became disconnected from my Email and had to
Due to NBN I became disconnected from my Email and had to open a new account This meant that I had no access to my Email contacts. Every time I attempted to access my old account, I wound up going in … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My LinkedIn account was hacked. I can't delete my account
My LinkedIn account was hacked. I can't delete my account because LinkedIn doesn't recognize my email or phone number. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How may I get into my gmail account? I feel as though the
How may I get into my gmail account? I feel as though the account is hacked. After trying to recover it I've seen a email linked that I didn't recognize. I'm also no longer have the phone number, the … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
I can't log in. The phone I no longer have access to. But I
I can't log in JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your password? Customer: The pho… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I cannot access my google mail and I need to urgently check
I cannot access my google mail and I need to urgently check it. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Computer Technician's Assistant Welcome! What's going on
Pearl Wilson, Computer Technician's Assistant Welcome! What's going on with your computer? hi trying to recover my old gmail … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Cant access my old email and I need to reset my password. I
Cant access my old email and I need to reset my password *****: Are you logged into your email account on any other devices? Customer: I need to log back in to my LinkedIn account … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
Just retired. Gmail verification has work phone and email
Just retired. Gmail verification has work phone and email info as security data. Work related phone and email disconnected. Need to rest gmail password. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Not getting e-mail. yahoo sent a message to phone saying
not getting e-mail . yahoo sent a message to phone saying .your acc. is currently not able to sign in from app. that do not meet modern security standards. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I set up mu gmail account using a cell number that was my
I set up mu gmail account using a cell number that was my company phone which was the only cell I had.(###) ###-#### I retired as of 12/31 and had to send the phone back to the company. They turned of… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to create a new account. I had an old one tied
I am trying to create a new account. I had an old one tied to an old e mail address. I cannot create a new one … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot access my g-mail nor get a new account because they
I cannot access my g-mail nor get a new account because they won,t sllow either with my phone nymber(###) ###-#### … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I received a request to update my phone from gmail. I did
I received a request to update my phone from gmail. I did start it but I can't remember my old password ***** I reset it per directions. I can not sign in and it has rendered my phone useless and all … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I cannot retrieve my yahoo mail forgot my password and when
I cannot retrieve my yahoo mail forgot my password ***** when I try to get it changed it says it will sent me a message on my phone to fallow but the phone # they want to send it to is a old number I … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How can I recover my account if I can't remember or 't have
How can I recover my account if I can't remember or don't have access to the primary e mail account?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
My yahoo account was hacked yesterday. I totally use yahoo
My yahoo account was hacked yesterday. I totally use yahoo so cannot get my password ***** since I am directed to AT&T. I will probably close the yahoo account once I am finished with the job I just r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a linked in account already set up. It was set up at the time with my email as tom
I have a linked in account already set up. It was set up at the time with my email [email protected] However, when I try to get into my account, it says I have to reset my password. the problem is tha… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x