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My outgoing mail from Mail is stuck

Customer Question
....
My outgoing mail from Mail is stuck .
Submitted: 4 months ago.Category: Email
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Answered in 7 minutes by:
3/23/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which email program you are using please?

thank you

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Customer reply replied 4 months ago
Mail
Email technician: Richard, Email Systems Specialist replied 4 months ago

You mean Mail on your Mac?

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Customer reply replied 4 months ago
Can we talk?
Email technician: Richard, Email Systems Specialist replied 4 months ago

It is better if I connect to your computer to resolve this if you do not want to do this via chat, do you prefer this option?

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Customer reply replied 4 months ago
Connect please
Email technician: Richard, Email Systems Specialist replied 4 months ago

You need to accept the offer please for the premium service.

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Customer reply replied 4 months ago
Where?
Email technician: Richard, Email Systems Specialist replied 4 months ago

The popup that showed for the premium service.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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