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My mobile phone will not send or receive email on

Customer Question
My mobile phone will...

My mobile phone will not send or receive email on outlook.outlook ok on computer. can i talk with a rep???

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Outlook ok on computer. ph have receives email from 4/7

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I do not know. can i talk with a rep. i am old and not understand a lot . can talk with a rep

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
3/23/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,179
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of your phone please?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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