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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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My mobile phone will not send or receive email on

Customer Question

my mobile phone will not send or receive email on outlook.outlook ok on computer. can i talk with a rep???
JA: Are emails stuck in your outbox or are you receiving an error message?
Customer: outlook ok on computer. ph have receives email from 4/7
JA: Are there any antivirus or firewall settings that could block you from sending mail?
Customer: i do not know. can i talk with a rep. i am old and not understand a lot . can talk with a rep
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of your phone please?

Thank you