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I have bought a new iPad and at the settings it wanted the…

Customer Question
Hi I have bought...

Hi I have bought a new iPad and at the settings it wanted the password ***** my gmail account. Since I don’t put in the password ***** time I used the gmail, I wasn’t quite sure which PW it was. I tried them all & wasn’t successful, I tried changing the PW but kept telling me this is no m,at home for my account so now I’m very frustrated, can you please help.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes phone no 0418 653 652 and recovery email of***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not really

Submitted: 4 months ago.Category: Email
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Answered in 2 hours by:
3/23/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you have any other devices that can still sign into your account?

Please let me know

Thank you

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Customer reply replied 4 months ago
I have two lap tops that have my Gmail on & my old ipad
Customer reply replied 4 months ago
No thank you
Email technician: Richard, Email Systems Specialist replied 4 months ago

Ok, and on the Laptop you can still sign in?

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