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Cant get on my old aol email acc say s i havent give a ok to…

Customer Question
Cant get...

Cant get on my old aol email acc say s i havent give a ok to act susess

Technician's Assistant: Are you logged into your AOL account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Psssword ant what do they mean i have to ok the right to acess this acc

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just want my email acc so i may use it

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
3/22/2018
Email technician: Chris L., Support Specialist replied 3 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. When was the last time you were able to log into this account?

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Customer reply replied 3 months ago
its been a year i forgot my pass word a didnt know how to ok acesss to my accc after some word was done
Email technician: Chris L., Support Specialist replied 3 months ago

Have you tried to reset your password?

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Customer reply replied 3 months ago
no just put a new one in now i just want to use my email accc am 70 dont need all the rest of the thang you folks do any more word for the feds for 33 years retired
Customer reply replied 3 months ago
should i8 go back in the program and try the new info
Email technician: Chris L., Support Specialist replied 3 months ago

Ok, click on the following link to attempt to reset your password: https://i.aol.com/account/password/start if you cannot reset your password ***** call 1(###) ###-####to see if you can reset it over the phone. My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
5,765 Satisfied Customers
Experience: Certified Email Expert with over 10 years experience.

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