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The Spam section is missing from my [email protected]

Customer Question
The Spam section is...

The Spam section is missing from my [email protected] account.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Google

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Through the web browser.

Technician's Assistant: What troubleshooting have you tried?

I don't know how to do tis

Submitted: 3 months ago.Category: Email
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Answered in 1 minute by:
3/22/2018
Email technician: Chris L., Support Specialist replied 3 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Are you logged in with your web browser?

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Customer reply replied 3 months ago
I am now in the email account
Email technician: Chris L., Support Specialist replied 3 months ago

Ok put your mouse over the left side where is says inbox and slowly go down the list until you see the word More. Click More and you should find your spam folder.

Also you could just click this link which will open spam https://mail.google.com/mail/u/0/#spam My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
5,765 Satisfied Customers
Experience: Certified Email Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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