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EMAIL OPENS UP ON INBOX .THERE ARE NO OTHER PLACES. MSN

Customer Question
EMAIL OPENS UP...

EMAIL OPENS UP ON INBOX .THERE ARE NO OTHER PLACES

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

MSN HOTMAIL.COM

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

I GO TO THE MSN PAGE AND CLICK ON OUTLOOK

Technician's Assistant: What troubleshooting have you tried?

I DON"T KNOW OF ANY EXCEPT CALL YOU

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I WAS ADVISEDS TO CALL OUTLOOK IF THE PROBLEM

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
3/22/2018
Email technician: Jason Jones, Computer Technician replied 6 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,778
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

You stated that there are emails in the Inbox, but nowhere else. May I ask what that means? I am trying to understand your situation.

Thank you,

Jason

Ask Your Own Email Question
Customer reply replied 6 months ago
I OPEN THE EMAIL IT OPEN S UP ON INBOX. THERE IS NO OTHER CATAGORIES TO CLICK ON
Email technician: Jason Jones, Computer Technician replied 6 months ago

I am sorry to report, but it appears that your bank or credit card company is blocking the payment. You will have to contact your bank or credit card company, let them know that the payment is okay to be processed and that they need to remove the block. Once the block is removed, you may click the "Update Payment Info" button, come back to this page, and click the "Accept Offer" button once more.

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