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I forgot my password to my gmail. My phone broke and I

I forgot my password...

I forgot my password ***** my gmail.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No. My phone broke and I bought a new one

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No That’s all

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Answered in 1 minute by:
3/22/2018
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,210
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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I'm sorry about the issue, Did you try resetting through Google's online account reset tool?

Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,210
Experience: Networks & Security Engineer
Verified
Mr.Med and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
nothing works
I’ve tried tons of times

Using a computer, Click on the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=8b1b171d-c45a-44d2-8da2-1fd8f5edf5c5&Type=Java and click "I agree" button then a remote file will be downloaded.

Open and run the remote file from your downloads

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Customer reply replied 4 months ago
Give me a minute. lap top charging

Yes of course, Take your time please

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Customer reply replied 4 months ago
I put all that in on my lap top and it brings me back to where i first started with the lady

What OS are you running (Windows or Mac) ? and What internet browser are you using ? eg : Internet explorer

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Customer reply replied 4 months ago
Windows 8.1
I used enternet explorer

Please open internet explorer and type : https://tinyurl.com/remotesessiongmail

then click "I agree" button then a remote file will be downloaded.

Open and run the remote file from your downloads

Thank you

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If you're having trouble with the remote file or the link i sent you, you can click on the link below and download TeamViewer,
install and open teamviewer then send me you ID and password (teamviewer ID and password)

https://www.teamviewer.com/en/
Note: Do not close teamviewer

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Customer reply replied 4 months ago
How do I send u my I d and password
I went on the link and it’s confusing

Did you download teamviewer program ?

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Ok, now install the program and open it, then you will find your TeamViewer ID and your temporary password.

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Customer reply replied 4 months ago
I d###-##-####But when I hit send It won’t let me send back to you to get my password
Customer reply replied 4 months ago
Please connect to my device by opening https://start.teamviewer.com/749 937 898
Alternatively you can visit https://start.teamviewer.com and enter my TeamViewer ID <UITouchesEvent: 0x1c0104410> timestamp: 37033.5 touches: {(
<UITouch: 0x111e0d960> phase: Ended tap count: 1 force: 0.000 window: <UIWindow: 0x111d1db40; frame = (0 0; 375 667); autoresize = RM+BM; gestureRecognizers = <NSArray: 0x1c4059aa0>; layer = <UIWindowLayer: 0x1c0028f20>> view: <LocalizedButton: 0x111e08660; baseClass = UIButton; frame = (42.5 76; 290 50); clipsToBounds = YES; opaque = NO; autoresize = RM+BM; tintColor = UIExtendedGrayColorSpace 0 0; layer = <CALayer: 0x1c4036420>> location in window: {255.5, 504} previous location in window: {255.5, 504} location in view: {213, 30} previous location in view: {213, 30}
)}.

What is your teamviewer password please?

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Customer reply replied 4 months ago
Frontier09

You need to install teamviewer on your computer not on your iPhone, once you install it please send me your ID and password

Thank you

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Customer reply replied 4 months ago
Oh ok

Thank you :)

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Customer reply replied 4 months ago
Have to go get my tablet from my other house . It’ll be 30 min from now

Ok take your time, reply back to me when you're available

Thank you

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Customer reply replied 4 months ago
It’s asking me for your ID

Just open teamviewer progral, the teamviewer ID and Password ***** shown on the left side of the screen

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Just open teamviewer program, the teamviewer ID and Password ***** shown on the left side of the screen

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Customer reply replied 4 months ago
How do I open teamviewer program

double click on it

Thank you

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Customer reply replied 4 months ago
I’ve double tapped on everything
Nothing opens up on teamviewer

if you still having trouble with the remote file or teamviewer, please fill out the My account is disabled form :

https://support.google.com/accounts/contact/disabled2

Give them 24-48 hours to respond, as they have many forms they are working on.

Thank you

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Mr.Med
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,210
2,210 Satisfied Customers
Experience: Networks & Security Engineer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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