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I cant connect to google. I dont know google is asking

Customer Question
I cant connect to...

I cant connect to google

Technician's Assistant: Who makes your router?

I dont know google is asking somethng that i dont understand

Technician's Assistant: What have you tried so far?

All that google is asking me to do

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I am disgusted with the whole mess

Submitted: 3 months ago.Category: Email
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Answered in 10 minutes by:
3/22/2018
Email technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 3 months ago

May I know what is the exact issue you are facing with your google are you getting any error message?

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Customer reply replied 3 months ago
i can not connect to google
Customer reply replied 3 months ago
i am not paying any more i will smah the computer
Customer reply replied 3 months ago
I CAN NOT CONNECT TO GOOGLE AS OF THIS AM WHAT DID THEY DO
Customer reply replied 3 months ago
I JUST WANT TO CONNECT TO GOOGLE SO I CAN GET MY EMAIL
Email technician: Aparna Indresh,
 replied 3 months ago

Sorry for the inconvenience caused may I know how are you accessing Google is it through phone,tablet, computer?

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Email technician: Aparna Indresh,
 replied 3 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Customer reply replied 3 months ago
MY COMPUTER
Email technician: Aparna Indresh,
 replied 3 months ago

Okay, May I know when you are accessing Google what is exactly happening?

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Customer reply replied 3 months ago
IT BRINGS UP TO ***** OR SOMETHING LIKE THAT. IT WAS FINE YESTERDAY.
Email technician: Aparna Indresh,
 replied 3 months ago

Okay, Could you please try to restart your computer once and see if that helps?

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Customer reply replied 3 months ago
IT JUST WONT OPEN MY EMAIL.
Email technician: Aparna Indresh,
 replied 3 months ago

Okay, so it is not opening your Gmail account may I have your Gmail address?

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Customer reply replied 3 months ago
far google started working. i dont what they was trying to prove.but they ust wouldnt open up. do i get my 5.00 refunded? thank you
Customer reply replied 3 months ago
myemail is***@******.***
Email technician: Aparna Indresh,
 replied 3 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check for the refund.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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