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Attempts to purchase something by e-mail have not been

Attempts to purchase something...

Attempts to purchase something by e-mail have not been successful. May need updating of my system?? I tried this site a couple of days ago but when I was connected to a tech, he could find no evidence of my e-mail addresss---it was like I didn't exist. Have used [email protected] gmail.com for a decade or more/ I'm totally confused. Jim

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

As I said, tried to use gmail's and googles help services. Don't have a clue what to do next.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think I failed to mention that my computer service has been sending periodic messages that my account needs to be updated. Couldn't figure out how to do it.

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Answered in 6 minutes by:
3/22/2018
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,628
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Which company was you using for the other tech? I want to make sure your not involved in a scam tech support service

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Customer reply replied 3 months ago
The only one I tried was Google. The company I'm trying to purchase from is like "Health Foods". They use "Fisico" for my contacts. Sorry I took so l
f

Google doesnt have customer service or tech support so I am worried for you

Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,628
Experience: 16 years experience in troubleshooting email problems.
Verified
Mike Taylor and 87 other Email Specialists are ready to help you
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Please click HERE and open the file to connect to me, I will be waiting in session for you

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Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,628
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Experience: 16 years experience in troubleshooting email problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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