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How do you unlock a apple id if you no longer have access to…

Customer Question
How do you unlock...

How do you unlock a apple id if you no longer have access to the trusted number for the verification code

Technician's Assistant: Are you logged into your email account on any other devices?

Yes - desktop

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, but the trusted phone # that it asks for to send a verification code, I no longer have

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/22/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> unlock a apple id if you no longer have access to the trusted number

Email address. Do you have access to the Apple ID's email address? Please advise.Thanks.

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Customer reply replied 4 months ago
I have access to my login email
Email technician: bbao, IT Consultant replied 4 months ago
Thane you can should be able to reset the password ***** your Apple ID. Just choose to send verification code to your email address. Tried?
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Customer reply replied 4 months ago
That is not a option. Your service has not helped at all and I feel as if I was misled and wasted the money to even ask
Email technician: bbao, IT Consultant replied 4 months ago

I am just a technician here for your technical challenges only. As I have no any access to your billing info, please speak with JustAnswer Customer Services for any of your billing concerns.

JustAnswer Customer Services

http://ww2.justanswer.com/help

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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