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I am not getting my email on my computer but I do get it on…

Customer Question
I am not getting...

I am not getting my email on my computer but I do get it on my cell phone.The last email I received was March 19.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

MY internet connection is fine. I check email by clicking the email [stamp] on the computer.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't think so. My husband is receiving his email but I am not.

Submitted: 4 months ago.Category: Email
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Answered in 1 minute by:
3/22/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,276
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which program you are using to access your email account on your computer with?

Please let me know

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Customer reply replied 4 months ago
Mac Mail
Customer reply replied 4 months ago
Where is my answer? I do not want remote connect.
Customer reply replied 4 months ago
Tell me what to do to get my emails
Customer reply replied 4 months ago
I am not happy because not getting an answer
Email technician: Richard, Email Systems Specialist replied 4 months ago

Thanks

What is the part of your email address after the @ symbol?

Ask Your Own Email Question
Customer reply replied 4 months ago
gmail.com
Email technician: Richard, Email Systems Specialist replied 4 months ago

Thanks

If you click on my link below

www.gmail.com

Can you sign into your account there?

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