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I have gmail synced to my android phone and tablet and they…

Customer Question
I have gmail synced...

I have gmail synced to my android phone and tablet and they are fine. But my gmail on my laptop will no longer sync and there are over 12,000 emails that will not delete.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Either my phone or lap top, but lately my phone because laptop wont' sync.

Technician's Assistant: What troubleshooting have you tried?

I've used the trouble shooter that pops up. It says it's fixed, but it isn't. I'm not computer "literate" either.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, just help please! and thank you!

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
3/22/2018
Email technician: Richard, Email Systems Specialist replied 6 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,265
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which program you use to access gmail on with your computer?

Thank you

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Category: Email
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