Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can't remember passwords for gmail and Apple ID

Customer Question
Can't remember passwords for...

Can't remember passwords for gmail and Apple ID

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/22/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Had to reset my apple ID Etc. had to go into something like
Had to reset my apple ID Etc. had to go into something like safe mode, got all that strighten out. but now can't get my gmail. since I haven't used the password ***** year as it was i guess remember p… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
5 satisfied customers
I had a hotmail ID. Can't remember password - maybe
I had a hotmail ID***@******.***. Can't remember password ***** maybe Rusty123? Then changed to gmail -***@******.***. Now Apple confused. Me too. Nothing works. Patricia … read more
Richard
Richard
Email Systems Specialist
47,275 satisfied customers
Cannot get the password and I'm requesting same but it's not
Hi, cannot get the password ***** I'm requesting same but it's not been.send to my email as its supposed to.be. … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Need help to recovery my Gmail password please.... My Gmail
Need help to recovery my Gmail password ***** My Gmail is***@******.*** and my phone number is(###) ###-####… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Apple ID is. My gmail is [email protected] gmail.com. I. A. MI am
My name is***** Apple ID is***@******.***. My gmail is [email protected] gmail.com. I. A … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have not been on line for a few months and can't not
I have not been on line for a few months and can't not remember my apple information also a new email address. So much have me shut out. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't use my brand new Apple iPad. I don't remember the
I can't use my brand new Apple iPad. I don't remember the answer to the security questions that they are asking me for. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot m password. It's an old, abandoned email. However i
I forgot m password. It's an old, abandoned email. However i still use it as my Apple ID … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am so frustrated because I can't remember my Apple ID
I am so frustrated because I can't remember my Apple ID password. It has kept me from getting my emails through my MSN account and now I was trying to get back on Zoosk - a dating site and my Apple ID… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
I updated my apple id and could not remember my password or
I updated my apple id and could not remember my password ***** id...soo my wife tried on line with my google email and gets to the part for verification AND it does not work with the numbers...my gmai… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Just new iphone 7 forgot username password, i switched from
i switched from sprint and dont remember it never reset it … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I'm trying to sign in to my gmail account to locate my
I'm trying to sign in to my gmail account to locate my iPhone. I cannot get a text as the phone is missing. I cannot remember my password ***** you keep sending the reset to my gmail account. You can'… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I can't access the App Store, Gmail - [email protected], web
I can't access the App Store JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Gmail -***@******.*** JA: How do you access your email most often? On a phone or tablet, or through… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I set up a gmail account some ten years ago when he
I set up a gmail account for my some ten years ago when he was born. He subsequently, and accidentally signed up for google plus. At that point they asked for his birthdate and then his email address … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
i am trying to recover my sons gmail password ***** his icloud
i am trying to recover my sons gmail password ***** his icloud acct but the icloud email address is wrong and wont let us verify and all the attempts with recovery are not workign… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I had an email that was *****@******.*** on my Apple ID
I had an email that was *****@******.*** on my Apple ID and now Google says I don't but it won't let me make it because they say someone has it. They do "Me" but it is not listed under Teresa Christol… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Two things. I have a new MacbookAir and cannot remember my
Two things. I have a new MacbookAir and cannot remember my password XXXXX my apple id. I have my user name. I have another email address for them to send it to but my emails keep piling up and I can't… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My iphone. I got a zip 4 GB pack and had to download a bunch
my iphone. I got a zip 4 GB pack and had to download a bunch of things, and then now I need my apple ID. So I typed in what I thought my id and password ***** and it got confusing when it asked for ol… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x