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Not sending/ receiving emails. No they say that they are…

Customer Question
Not sending/ receiving emails ...

Not sending/ receiving emails

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No they say that they are sent but they arent actually going through no error msg

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Using outlook

Submitted: 4 months ago.Category: Email
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Answered in 2 minutes by:
3/22/2018
Email technician: Jason Jones, Computer Technician replied 4 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,269
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

When you attempt to send or receive emails, are you given any type of error message or does it simply not work?

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Category: Email
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