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I thought it was Outlook, but my address is aol.com and it…

Customer Question
I thought it was...

I thought it was Outlook, but my address is aol.com and it just states that hold on while I fetch your email, my contact are gone also

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

Through internet explorer

Technician's Assistant: What troubleshooting have you tried?

Have no idea, it seems that Windows 10 upgraded and have no email since

Submitted: 4 months ago.Category: Email
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Answered in 4 minutes by:
3/22/2018
Email technician: UranMail, Network Administrator replied 4 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Email technician: UranMail, Network Administrator replied 4 months ago

Which application do you currently use to get your email?

Ask Your Own Email Question
Customer reply replied 4 months ago
I am not computer savvy, what is an application?
Email technician: UranMail, Network Administrator replied 4 months ago

Program

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Customer reply replied 4 months ago
I am not paying for something that I didn't do
Email technician: UranMail, Network Administrator replied 4 months ago

We do not work for free.

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Customer reply replied 4 months ago
Good bye
Email technician: UranMail, Network Administrator replied 4 months ago

Good bye

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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