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Recently, Bestate Buy blew up my Gmail on my laptop. My

Customer Question
Recently, Bestate Buy blew...

Recently, Bestate Buy blew up my Gmail on my laptop. My phone continued to operate until I had to cage the Gmail password ***** my laptop. I was able to go around and log into my phone/Gmail account but want to save the password ***** quicker access. How?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, but I have been logged into my laptop and phone at the same tme in the past.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just used the new password ***** my phone but want it saved so I do not have to enter it each time.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, but I would like to talk, not text.

Submitted: 3 months ago.Category: Email
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Answered in 4 minutes by:
3/22/2018
Email technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello, basically do you mean you can access your Gmail messages from devices but you don't know the password. Correct?

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Customer reply replied 3 months ago
No, I have had instant access in the past because my password ***** saved. There was not a method to do that on my phone this time. I do not want to have to enter a password ***** time.
Email technician: bbao, IT Consultant replied 3 months ago

Okay, two approaches to go:

1. Reset the password ***** you could provide sufficient info to Google at Google Account Recovery page.

2. Find out the saved password ***** the devices you ever successfully accessed the Gmail account. Please list all devices ever used to access your Gmail account, including device name/model, OS version and program name (email client program or browser).

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Email technician: bbao, IT Consultant replied 3 months ago

Any feedback please? Thanks.

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