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Need to renew my dash lane subscription but I keep getting…

Customer Question
Need to renew my...

Need to renew my dash lane subscription but I keep getting this massage that my credit card didn't go thru, that card was stopped by the bank and issued a new one

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No, I went to to dash lane and gave them my new card number but they keep trying to use the old card

Submitted: 6 months ago.Category: Email
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Answered in 6 minutes by:
3/21/2018
Email technician: arsufi2002, Other replied 6 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,888
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Email technician: arsufi2002, Other replied 6 months ago

Let me know when you are ready

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Email technician: arsufi2002, Other replied 6 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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