Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Yahoo will not accept my password. I need another password.

Customer Question
Yahoo will not accept...

Yahoo will not accept my password. I need another password.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need a password ***** Yahoo will accept

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 11 minutes by:
3/21/2018
Email technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 4 months ago

I understand your concern in this case you can try to reset the password ***** your yahoo account please follow the below steps in order to do that:

  1. Click on this link https://login.yahoo.com/account/challenge/username?done=https%3A%2F%2Fwww.yahoo.com%2F&authMechanism=secondary&sessionIndex=QQ-- page.
  2. Enter your Yahoo! Mail email address or your phone number.

    Tip: You don't have to include the @yahoo.com part of your email address.
  3. Click Continue. Yahoo! Mail's sign-in helper will now walk you through the reset options.

If you have a mobile number associated with the account and can access text messages received there:

  1. Click Yes, text me an Account Key under Do you have access to this phone?. If you're unable to receive or see text messages at that number, make sure you choose I don't have access to this phone so you get other options for resetting your forgotten Yahoo! Mail password.
  2. You'll receive an account key by text within a couple minutes. Enter it under Verify that you have this phone.
  3. Click Verify.

    If you have a secondary email address associated with your Yahoo! Mail account:

    1. Click Yes, send me an Account Key under Do you have access to this email?. If you suspect somebody may be reading your email or if you cannot receive messages at the address anymore, click I don't have access to this email instead.
    1. Type the account key you got by email under Verify that you have access to this email.
    2. Click Verify.

    If you do not have access to either a secondary email address or phone number, Yahoo! may ask you for other information to verify your identity, such as contacts in your Yahoo! Mail address book.

    Once you have successfully recovered access to your account, you can change the Yahoo! Mail password to whatever you like (and will remember); it is best, ***** ***** to use a strong email password.

    Please let me know if it works for you.

    Ask Your Own Email Question
    Was this answer helpful?

    How JustAnswer works

    step-image
    Describe your issueThe assistant will guide you
    step-image
    Chat 1:1 with an email technicianLicensed Experts are available 24/7
    step-image
    100% satisfaction guaranteeGet all the answers you need
    Ask Aparna Indresh Your Own Question
    Aparna Indresh
    Aparna Indresh
    Aparna Indresh
    Category: Email
    Satisfied Customers: 529
    529 Satisfied Customers
    Experience: Engineer at Aparna Indresh

    Aparna Indresh is online now

    A new question is answered every 9 seconds

    How JustAnswer works:

    • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
    • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
    • 100% Satisfaction GuaranteeRate the answer you receive.

    JustAnswer in the News:

    Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
    JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
    Web sites like justanswer.com/legal
    ...leave nothing to chance.
    Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
    Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
    I will tell you that...the things you have to go through to be an Expert are quite rigorous.

    What Customers are Saying:

    My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

    One Happy CustomerNew York

    Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

    Mary C.Freshfield, Liverpool, UK

    This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

    AlexLos Angeles, CA

    Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

    GPHesperia, CA

    I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

    JustinKernersville, NC

    Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

    EstherWoodstock, NY

    Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

    RobinElkton, Maryland

    < Previous | Next >

    Meet the Experts:

    Jess M.

    Jess M.

    Computer Support Specialist

    2,556 satisfied customers

    Computer Software Support Specialist for more than 10 years

    Kamil Anwar

    Kamil Anwar

    Exchange & Email Consultant

    1,735 satisfied customers

    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

    Chris L.

    Chris L.

    Support Specialist

    1,715 satisfied customers

    Certified Email Expert with over 10 years experience.

    James K.

    James K.

    Consultant

    1,585 satisfied customers

    Technical Director of IT Company

    Frederick S

    Frederick S

    Computer Specialist

    701 satisfied customers

    Computer technician; founder of a home PC repair company.

    IT Miro

    IT Miro

    Computer Scientist

    682 satisfied customers

    Bachelor's Degree in Information Technology, Microsoft Certified Professional

    A. Stevens

    A. Stevens

    Computer Engineer

    530 satisfied customers

    10+ years of Desktop, Laptop, and Server troubleshooting and support.

    < Previous | Next >

    Related Email Questions
    I was talking to you earlier just now. I cant access my
    I was talking to you earlier just now. I cant access my yahoo mail. … read more
    Pete
    Pete
    Engineer
    Bachelor\u0027s Degree
    1,130 satisfied customers
    My yahoo mail will not open. I am being asked to download
    My yahoo mail will not open. I am being asked to download new apps to do so. I don't know who or what they are. … read more
    Ameen Khan
    Ameen Khan
    Senior IT Support Specialist
    Information Technology Management / Computer Science
    51 satisfied customers
    Yahoo forced me to change my password for security reasons.
    yahoo forced me to change my password ***** security reasons. i also purchased a new computer at the same time and now i do not have a yahoo sign in that is accepted. I have tried changing my p/w thru… read more
    RussellA
    RussellA
    Solutions Architect
    Bachelor\u0027s Degree
    123 satisfied customers
    My iphone today and i,m trying to get to yahoo mail to get
    my iphone today and i,m trying to get to yahoo mail to get an email from gmail on resetting my gmail password ***** i cannot remember my yahoo password ***** help can't be sent to my lost phone … read more
    Dustin
    Dustin
    Support Technician
    2,887 satisfied customers
    I need help days ago I opened my email fond a question to
    I need help days ago I opened my email fond a question to upgrade my password ***** I use the phone too So I pushed yes after asked me to change my password, I did after that I can not open or see my … read more
    Jason Fenoglio
    Jason Fenoglio
    45 satisfied customers
    I cant get my password ***** my gmail account because there
    I cant get my password ***** my gmail account because there is a non exsisting email that is on file for my recovery of my account… read more
    Josh
    Josh
    It Support Specialist
    Associate Degree
    5,153 satisfied customers
    I cant remember my facebook password. How can I get in touch
    I can't remember my facebook password. How can I get in touch with facebook to change my password. I can't even remember my yahoo email password XXXXX make any changes to reset password. My yahoo emai… read more
    Molinari
    Molinari
    Professional Tech Expert
    CompTIA A+ Certification
    9 satisfied customers
    I cannot access my yahoo e-mail. I give the correct answer
    I cannot access my yahoo e-mail. I give the correct answer to the security question and yahoo said it was not correct. I need help to get this cleared up. Thank You… read more
    Viet - Computer Tech
    Viet - Computer Tech
    Computer Technican
    Bachelor\u0027s Degree
    974 satisfied customers
    someone has hacked into my yahoo account and changed my password
    someone has hacked into my yahoo account and changed my password XXXXX my answer to my question.. how can I access my yahoo mail?… read more
    Viet - Computer Tech
    Viet - Computer Tech
    Computer Technican
    Bachelor\u0027s Degree
    974 satisfied customers
    My computer was compromized and I just got it out of the
    My computer was compromized and I just got it out of the shop today. I* need to get back to my home page Yahoo and I don't know how ! can you please help me. I also lost all my e-mails and the teck wh… read more
    Viet - Computer Tech
    Viet - Computer Tech
    Computer Technican
    Bachelor\u0027s Degree
    974 satisfied customers
    Cannot log into my Yahoo! Account. It asks for verification
    I cannot login into my yahoo account. Each time I try to login, the verification CAPTCHA pop-up comes up, and when I enter the code I get "Invalid code: try again". I have tried on different PCs and b… read more
    Viet - Computer Tech
    Viet - Computer Tech
    Computer Technican
    Bachelor\u0027s Degree
    974 satisfied customers
    You have locked my account and facebook has locked my
    you have locked my account and facebook has locked my account because they cannot email me this is crazy… read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    I have a yahoo email account that has just been hacked. I want
    I have a yahoo email account that has just been hacked. I want to close it down but I have folders with literally hundreds of emails that I must keep. How can I get the emails in these folders and mov… read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    cant get on my yahoo mail. Wont respond when I enter my
    can't get on my yahoo mail. Won't respond when I enter my password. Can't change my password XXXXX I have to log on and can't. Message says that I wasn't able to read the secret code, but last time I … read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    MY Att/Yahoo mail account has been compromised. Someone is
    MY Att/Yahoo mail account has been compromised. Someone is using my contact list to send emails to them with attachments. I can not change my password.… read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    My yahoo adddress is blocked and it has extremely important
    My yahoo adddress is blocked and it has extremely important information to me. several week earlier it used to ask me to set a new passward every time i tried to open my mails. By using security quest… read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    i could not access my account. My account [email protected] -
    i could not access my account. My account [email protected] - alternate emails could not access either [email protected] had been lost (it became domain) [email protected] had expired - i couldn't not answer… read more
    sandy
    sandy
    Technical Specialist
    B.Tech
    2,498 satisfied customers
    I have NEW COMPUTER I HAVE HAD YAHOO MAIL FOR A LONG TIME
    I have NEW COMPUTER I HAVE HAD YAHOO MAIL FOR A LONG TIME I HAVE MY PASSWORD XXXXX DOWN.THE COMPUTEER IS NOT ACCEPTING IT.… read more
    Toby K.
    Toby K.
    Team Lead/Technical Support Specialist
    Vocational, Technical or Trade Scho
    739 satisfied customers
    Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

    Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

    Show MoreShow Less

    Ask Your Question

    x