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My phone number has changed and I need to use my new number
My phone number has changed and I need to use my new number to be able to retrieve my gmail password … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My email was apparently hacked. I changed my email address
My email was apparently hacked. I changed my email address BUT it seems not to be changed on my devices/email account. Messages sent to my new email address are not being delivered but my old address … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,318 satisfied customers
Haven't used my Apple ID in 5 years. Moved and have new
Haven't used my Apple ID in 5 years. Moved and have new email address. I remember my old email address but do not have access to it any longer. I tried to sign in and my password ***** I have written … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Have a new email. They said the old one was hacked. The new
Have a new email . They said the old one was hacked. The new was … read more
bbao
bbao
Freelance IT Consultant
97 satisfied customers
My friend I got a mix up with my email address and for got
Hi my friend I got a mix up with my email address and for got my password ***** change so many time I don't remember it … read more
bbao
bbao
Freelance IT Consultant
97 satisfied customers
My old password does not agree with the original password,
My old password ***** not agree with the original password, but I have been successful using this same password ***** a long time. Tried to change the password ***** a new one, but it won't let me. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I want to change my old Email to my new one that I have, but
I want to change my old Email to my new one that I have, but I can't access my old one or remember the password ***** it … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I had to change my email address several months ago. I tried
I had to change my email address several months ago. I tried to change it and have a new password. It still goes back to my old email address and I don't know my old password. I cannot get into my old… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,354 satisfied customers
Google changed my email address. I want my old address, as
Google changed my email address. I want my old address, as everyone and all contacts have it. They changed it from***@******.*** to***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I CANNOT SIGN ON TO MY NEW iPhone 7 WITH MY MAIL. I HAVE
I CANNOT SIGN ON TO MY NEW iPhone 7 WITH MY MAIL. I HAVE TRIED ON PHONE-THE PREVIOUS EMAIL I USED WITH MY OLD PHONE, I ACCIDENTIALLY DELETED. I NOW KEEP GETTING A MESSAGE THAT THE ACCOUNT DOES NOT EXI… read more
Jon
Jon
Bachelors Degree
872 satisfied customers
I had an 2009 Apple computer with Windows Office (product ID
I had an 2009 Apple computer with Windows Office (product ID No: 92***-***-****056-12283) until 22 Sep16 when I bought a new Apple computer. Apple store transferred all on old computer to new. Everyth… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I dont remember my pw for gmail. It wants to senda text to
Hi ***** I dont remember my pw for gmail. It wants to senda text to me. That's great except i changed phone# ***** then. Help!… read more
Cody
Cody
Computer Science
2,641 satisfied customers
Have a new I -pad and every thing has been transferred from
Have a new I -pad and every thing has been transferred from my old one except my e -mail can 't get it on because do not have the original password. How can I get my emai to Work?… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
I cannot remember the password XXXXX my account. It says its
I cannot remember the password XXXXX my account. It says it's sending me a reset code but it never comes.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Google changed my e-mail address and password. I ,of course,
Google changed my e-mail address and password. I ,of course, filled it out but didn't want to change. Many of my bills are sent to my old e-mail address. I was trying to use the Mail Fetcher to transf… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I was auto upgraded to outlook from Hotmail, with the same
I was auto upgraded to outlook from Hotmail, with the same address and password XXXXX for .outlook. A week or so later MS said I had to get a Microsoft login and password-it then asked for a new outlo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I am having trouble getting on line my e-mail account [email protected]
I am having trouble getting on line my e-mail account [email protected] but it will not except my password. It wants to send it to an old account but I lost my account when I changed to google (g-mail)… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I am locked-out of my email. It does not recognize me , but
I am locked-out of my email. It does not recognize me , but has me signed-in and letting me go everywhere except my email. It would not take my old ID that I have had since I had an email with yahoo o… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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