Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my gmail password. Phone number and I think

Customer Question
I forgot my gmail...

I forgot my gmail password

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes phone number and I think questions but I forgot the password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just I forgot the password

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
3/21/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,168
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Have you tried anything?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Can you please confirm your gmail email address?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago

************

Customer reply replied 4 months ago
Can you help
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

Yes, what's the make / model of your computer? What's your cellphone? Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago
iPhone 6
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

Is your iPhone cellphone currently working fine? Do you have a cellphone number ending with the two digits 12? If yes, what's your full cellphone number? Please type at the box below, then click on the Send button below to communicate with me. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago

*****

Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

For account verification, please tell me the G-code number that will be sent in a new text message to your cellphone. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago
346301
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

When did you create / use this gmail email account? Do you also have a Windows or Mac computer?

Ask Your Own Email Question
Customer reply replied 4 months ago
Don’t remember when and I only have my phone no computer
Customer reply replied 4 months ago
To what email address
Customer reply replied 4 months ago
Did you leave me
Email technician: syseng, Information Systems Professional replied 4 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,937
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,
My name is David.
First open the Gmail login page at Gmail.com.
Type in your Email address and then click NEXT.
Click on ”Forgot my password”
Click on the ”Try a different question” link.
Choose if you want to receive your verification code to your mobile number via Text or by voice call. (Don’t close the page yet). Select the option that works best for you and click the Send Text Message or Call Me button to submit the request.
When you have received the verification code, insert the code into the box provided by Google to verify it is you then enter a new password ***** test login.
Please let me know the result and if you need further assistance.

Ask Your Own Email Question
Customer reply replied 4 months ago
Hello DAVID I did everything you said do and they told me sorry could not verify DAVID I’m frustrated I don’t know what to do
Email technician: syseng, Information Systems Professional replied 4 months ago

Did you try the different question link (there is more than one option for resetting your password)?

Ask Your Own Email Question
Customer reply replied 4 months ago
I’ve tried that several times
Email technician: syseng, Information Systems Professional replied 4 months ago

In the web page at the link below is a list of all the account recovery options provided by Google for your Gmail account:

click here

Please review and let me know if you have tried the account verification form as well as the other options listed.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask syseng Your Own Question
syseng
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,937
7,937 Satisfied Customers
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have an old phone that I want to give my brother but I
I have an old phone that I want to give my brother but I forgot my Gmail password ***** I set the phone up I don't know what to do so he can use my old phone I just can't remember the password ***** m… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I forgot a password. No I am trying to log in to my PS4 but
No I am trying to log in to my PS4 but forgot the password ***** with my email. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I changed password 3month ago an forgot. New. Phone an#
Anything else you want the Email Expert to know before I connect you?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I can get to my gmail account by my cell but I can not get
I can get to my gmail account by my cell but I can not get to my gmail account by computer because I forgot my password ***** I see to option to get from google by my last phone number such I don't ha… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my gmail password and now it keeps telling I try to
I forgot my gmail password ***** now it keeps telling I try to many times … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
I had a work cell phone and a work email for a company I no
i had a work cell phone and a work email for a company I no longer work for. I cant get into my gmail because i forgot my password ***** dont have that cell phone or email address anymore to verify my… read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
I have a customer that forgot his password to his gmail.
I have a customer that forgot his password ***** his gmail. Cannot use forgot password ***** he didn't write it down … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
76 satisfied customers
I forgot my password. Just my phone. 3152288231. Just my
Anything else you want the Email Expert to know before I connect you?… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my password for my Gmail I can't retrieve anything
I forgot my password ***** my Gmail I can't retrieve anything because I don't know my password ***** do I do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my password and am trying to get it insink
I have forgotten my password ***** am trying to get it insink with my computer … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't get into my gmail account because I forgot my
I can't get into my gmail account because I forgot my password … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Trying to get into my gmail account without phone number. I
trying to get into my gmail account without phone number … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot the password for both gmails I have. I don't use
I forgot the password ***** both gmails I have JA: Are you logged into your Gmail account on any other devices? Customer: Yes sir JA: Do you have security questions or a phone number on file to help r… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I forgot my gmail password and no longer have or remember
I forgot my gmail password ***** no longer have or remember the number associated with my gmail please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my password for my gmail on my phone. My
I have forgotten my password ***** my gmail on my phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Forgot Gmail password and forgot the recovery info as well
Forgot Gmail password ***** forgot the recovery info as well can you get into it … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my password to my gmail account. My iphone. I am
I am not too sure. I haven't used it in so long since it is automatically on in my phone. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I forgot my gmail password. My iphone. I think the phone
Yes, I think the phone number is(###) ###-#### not sure what the security question is but I'm sure I know answer … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x