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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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Forgot password, i dont have the same phone anymore and have

Customer Question

forgot password, i dont have the same phone anymore and have no way to pull it up
JA: When were you last able to use your phone?
Customer: 2-3 days ago
JA: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.
Customer: i dont have the phone i lost it mam
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: i need help with my gmail password ***** i lost my ohone that had it on there
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your Gmail account?

Please let me know