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I was having a problem and somehow got google involved, and…

Customer Question
I was having a...

I was having a problem and somehow got google involved, and now they've changed my email address to a google address, not Cogeco, which it was and what I want.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No, I have Cogeco security, and there was no problem until Google got involved, and they`ve changed my email address to the one I have for my Apple Tablet.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No - I just want my regular email address back, and they have the regular one as a option if there is a problem.

Submitted: 4 months ago.Category: Email
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Answered in 1 day by:
3/22/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,232
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Which version of outlook are you using?

Please let me know

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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