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I have forgotten my passwords to my two email accounts. The
I have forgotten my passwords to my two email accounts. The record holding the changed passwords are left in Europe. I lost my phone on the plane home and have a new telephone number. It appears I can… read more
Hema Malini
Hema Malini
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Trying to log in to my email account. Keep getting pip ups
Trying to log in to my email account. Keep getting pip ups that are blocked by Malware or directing me to establish another way of connecting. I use yahoomail. I've tried several ways of entering my "… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
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I have been on line with for 2 hours without resolution. I
I have been on line with ***** ***** for 2 hours without resolution. I purchased a new device and need to set up identity within Google as it could not be transferred by Verizon staff at local store -… read more
bbao
bbao
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Help me - I forgot my password - and they keep running me
Please help me - I forgot my password ***** and they keep running me all around - I am not to computer smart - but they want let me talk to anyone … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a microsft account but I have lost the latest
My name is***** and I have a microsft account but I have lost the latest password. I am trying to set up Outlook on iOS devices and iMAC. My email address is***@******.*** (I used to have another microsoft email***@******.*** with a password. Can you help me to re-establish the right password ***** my work email (*****@******.***)? … read more
Byron
Byron
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Bachelor's Degree
411 satisfied customers
I can not get into my gmail account. It wanted me to open a
I can not get into my gmail account. It wanted me to open a new account and I could not find out how to get to my old account. I ended opening a new account which I DO NOT want. … read more
Aparna Indresh
Aparna Indresh
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I cannot access my aol email account. What is going on? I
I cannot access my aol email account. What is going on? I want it to go back to how it was because I find it impossible to gain access. … read more
sandy
sandy
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B.Tech
2,670 satisfied customers
Approx 48 hours ago microsoft froze my outlook account,
Approx 48 hours ago microsoft froze my outlook account, because they suspected (wrongly) improper use.In order to re-establish it I had to go thru a very convoluted process to open a microsoft a/c wit… read more
Bhavik Joshi
Bhavik Joshi
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I am unable to login to my hotmail account. I have tried to
I am unable to login to my hotmail account. I have tried to recover it and it says that I am not giving enough information. I made this account when I was in grade school and it is the account that ha… read more
sandy
sandy
Technical Specialist
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I am locked out of my device, Gmail. When I put in yahoo it
I have a galaxy S7 active. Its telling me to verify my account. It says this device was reset. Sign into a good guy le account that was previously synced on this phone … read more
Shefin
Shefin
Technical Support Executive
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1,600 satisfied customers
Iforgot my password ***** msn email. we pruchased new phones
Iforgot my password ***** msn email. we pruchased new phones so cant go them because i I cant remenber this password. i have done the paperwork 3 times and they keep asking me to do it again......my p… read more
GeekGal
GeekGal
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Bachelors Degree
579 satisfied customers
I have filled my taxes that past number of years with TurboTax
I have filled my taxes that past number of years with TurboTax using my employment email address, however, I am now retired and have a new email address. Therefore, need to establish a new account. Ca… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have been trying to open and use gmail for my internet correspondence.
I have been trying to open and use gmail for my internet correspondence. I have tried many times and it seems to work and then they ask me for a new username or a new password. I have tried everything… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I am blocked out of my msn account log on. I want to change
I am blocked out of my msn account log on. I want to change my password XXXXX they give me codes that do not work. If I try again, would you recommend I wait 30 minutes or so, then try the code ? I am… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been locked out of my account yahoo account because
I have been locked out of my account yahoo account because I forgot my password XXXXX tried too many times with incorrect passwords. I was successful in changing my password XXXXX now, but my account … read more
Martin
Martin
Network Engineering Diploma
155 satisfied customers
I just changed my email address from radiogenclass toGrambo2727.
I just changed my email address from radiogenclass toGrambo2727. I was advised that it had been created but I do not know how to change it. And I could not contact google. No address that I used worke… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
My email account has been compromised and since i am no
My email account has been compromised and since i am no longer an att customer they consider my sbcglobal account a free account so they can't help me with resetting my password. I have tried numerous… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My password XXXXX XXXXX I think this is due to tampering with
My password XXXXX XXXXX I think this is due to tampering with my account. When I try to change the password XXXXX the established protocols, I cannot successfully answer one of the questions that I ha… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

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IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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