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I need to recover an email from a specific date in 2015.

Customer Question
I need to recover...

I need to recover an email from a specific date in 2015

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser Google

Technician's Assistant: What troubleshooting have you tried?

I've gone through OLD email, SPAM and SEARCH

Submitted: 4 months ago.Category: Email
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Answered in 4 hours by:
3/20/2018
Email technician: Jeevan DSouza,
 replied 4 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 170
Experience: Professor at DeVry University
Verified

Please follow these steps:

1. Go to AOL .com. In the top right corner, click on the envelope icon to go to AOL Mail and then sign in to your AOL account.
2. Click on the Trash icon located on the left panel to open the Trash folder. Here you will see all of your emails which are deleted less than seven (7) days.
3. Select the AOL emails you want to recover, click on the Action button above then in the pull-down menu, click on "Inbox" under "Move To" group of commands.

It's done! This action will recover the deleted emails in AOL Mail back to the Inbox.

If this works, please give me a 5-star rating

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Jeevan DSouza
Jeevan DSouza
Category: Email
Satisfied Customers: 170
170 Satisfied Customers
Experience: Professor at DeVry University

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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