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Had several confrontations with AOL RE: my e mail in the…

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Had several confrontations with...

Had several confrontations with AOL RE: my e mail in the past several days. That seems to be OK now. However, the woman that "helped" the last time, erased all my passwords for everything (can't get into our medical records, medical info, etc, and my granddaughter's school records. She also erased all my browsing records ! How did she have the authority to do this ! How can I get all this deleted info back !? I am more than upset !!

Technician's Assistant: Are you logged into your AOL account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't need to reset my password ***** I want the info she deleted back !

Submitted: 6 months ago.Category: Email
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Answered in 56 minutes by:
3/20/2018
Email technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,682
Experience: Email expert with over 5 years experience
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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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