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I have been trying to reset my old Hotmail account with no
Hi I have been trying to reset my old Hotmail account with no success and now have been told by your support team to open a new account. However this email is linked to my Facebook which was set up so… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I've messed up logging in my password, cause I rent to
Hi I've messed up logging in my password ***** cause I rent to forget things that I've changed often. LoL it's been super long since I set up my gmail & I've forgotten the date I set it up … read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
I can open my personal gmail account on my work computer and
Hi, I can open my personal gmail account on my work computer and my phone but not on my laptop..the problem is that I don't remember my password ***** though I have been trying the recovery help proce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
Thunderbird is asking for a password but i cannot recall
Thunderbird is asking for a password ***** i cannot recall ever setting up a password. is there a way to get a reset done? … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have forgotten my old password to my gmail account and
I have forgotten my old password ***** my gmail account and can't set it up in my new phone without finding the old password. Have done everything I gmail, but it wouldn't connect. help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I had to change my password Gmail account, which I use
I had to change my password ***** my Gmail account, which I use Thunderbird to manage. I was able to get it changed on my phone so I don't get prompted for a new password. However, I've not been able … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Cannot access my mail account. I keep getting asked password
Cannot access my mail account. I keep getting asked for the password ***** my email account***@******.*** but I have forgotten the password.Can you please help me reset? Emails are ok with my iPhone b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I just got a new iPad. I was able to log into gmail under my
I just got a new iPad. I was able to log into gmail under my existing account with no problem. After I responded to Google prompts about my recovery information, I suddenly had a period in my account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I have lost my old password, and to get a new one!! I've
Hello - My name is ***** ***** I have lost my old password, and I am UNABLE to get a new one!! I've been on the phone with AOL for 6 hours and they have NOT been able to do a thing. They've all tried,… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
3,443 satisfied customers
I need to update my account with my new cell number so that
I need to update my account with my new cell number so that aol will recognize my account so I can change my password.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I can't log into my gmail account the user name I set up isn't
I can't log into my gmail account the user name I set up isn't the one that show up in my sign in and it isn't taking my password ***** google has the wrong username. I have tried to reset it on my ta… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,311 satisfied customers
hi.. got a new computer at home and new email ..my fb info
hi.. got a new computer at home and new email ..my fb info was on my computer at work where I no longer am. I have a new email and am not sure what email I had used at work to get into fb...I had 2..I… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
why want it accept my password ***** I try to set up a new account
why want it accept my password ***** I try to set up a new account or sign into an existing account ?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Hi, I have been locked out of my account. I have filled out
Hi, I have been locked out of my account. I have filled out the form to verify that I am the owner of the account several times, have been accepted as the true owner, been forwarded to reset my passwo… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Hi. My company partially set up a company email for me with
Hi. My company partially set up a company email for me with yahoo?. They sent me a note that said they had created a personalized email address for me. And said I could use this with any email program… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I received an email from Google alerting me that someone was
I received an email from Google alerting me that someone was hacking into my account from Cairo. They told me to change my password; however, I didn't know if this was truly from Google, plus, Im out … read more
Andy
Andy
Design Engineer
MS Electrical Engineering
5,360 satisfied customers
I changed my comcast password XXXXX when I try to open my mozilla
I changed my comcast password XXXXX when I try to open my mozilla thunderbird email by clicking on the desktop icon, I get invalid password XXXXX there are no options to change the password. What to d… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I believe that my email account has been hacked or taken. It
I believe that my email account has been hacked or taken. It previously happened on 6-05-11 with a verizon.net account. On the evening of 6-06-12, my IPad was unable to automatically get my email,[email protected]… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

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701 satisfied customers

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IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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