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I have lost my old email. It was g*************@gmail.com.

Customer Question
I have lost my...

I have lost my old email. It was g*************@gmail.com

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Somehow my old gmail got deleted.

Technician's Assistant: Have you checked for your email under the All Mail tab?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

How much is this going to cost me.

Submitted: 4 months ago.Category: Email
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Answered in 1 minute by:
3/20/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message when accessing your old gmail email address?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 4 months ago
No error or message when accessing old email address. Windows 10. NO i DON'T want to switch to Secure Remote Assistance
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

OK. When you go to the gmail.com website, and sign in your old gmail address there, then what does it show?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

How is it going?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Customer reply replied 4 months ago
I go the problem resolved.
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

Great. I was waiting for your response earlier, so that I could help you quickly, but I'm glad you got it working now. Was it the wrong email address or was it something else? Do you need help with any other computer question / issue today?

Please let me know. Thank you.

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