Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Would like to recover an email sent to me last year in June…

Customer Question
Would like to recover...

Would like to recover an email sent to me last year in June which i have deleted early this year.

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Yes i have but they say it is empty.

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Optus

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not realy

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/20/2018
Email technician: michelleclive, Email replied 3 months ago
michelleclive
Category: Email
Satisfied Customers: 6,022
Experience: I am a computer professional have fixed and handled email issues.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out

Email recovery depends on whether you deleted the email from the main mail server or not

if its deleted from the main email server, unfortunately it cannot be recovered

let me know how do you access your emails..in outlook or in a browser

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have lost emails in my inbox dated before 3th April. I did
I have lost emails in my inbox dated before 3th April. I did not delete them, they have also been deleted from my Email server. How can I get them back please? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had to change my email address for apple when I moved in
HI there, I had to change my email address for apple when I moved in Oct 2014as no infrastructure and couldn't continue to use optus. Change it to gmail address but still holds optus and when I try to… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How can you tell if Microsoft email are real. I have
How can you tell if Microsoft email are real. I have received 3 emails from Microsoft 1 from MSN Security saying that I had asked to have my inbox and sent folders emptied. To stop this process I had … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have had a problem past, apparently, 8 months with
I have had a problem for the past, apparently, 8 months with receiving mail from a particular sender. We are the co-chairs on a book group putting together a selection of essays for publication. I am … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
All my emails have disappeared and i am frantic....i have
all my emails have disappeared and i am frantic....i have checked all places and cannot retrieve....please help… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I just deleted all sent mail not realizing it would delete
I just deleted all sent mail not realizing it would delete any conversation I had ever replied to - can I undo this?! Please help!… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I permanenetly deleted emails from June, 2015 that I
I permanenetly deleted emails from June, 2015 that I desperately need to recover. Is that possible?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I need help!! I deleted three of my very important emails yesterday
I need help!! I deleted three of my very important emails yesterday and also emptied the deleted items folder. Please help me.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I'm wondering if it's possible to recover emails from my Optus
I'm wondering if it's possible to recover emails from my Optus email account that are over 5 years old. They were never deleted but lost once I changed computers.… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
We are in a court case and we think the opposition have deleted
We are in a court case and we think the opposition have deleted an important email from their hotmail account (to try and say they never got it). It was sent a few years ago. Is there any way to show … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Hi, I can receive but not send emails on my MacBook Pro. Since
Hi, I can receive but not send emails on my MacBook Pro. Since sending my last email (a PPT document) on the 7th Feb I am not able to send documents and the 'thinking cog' next to send just keeps turn… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
All my emails from my hotmail account were deleted when I logged
All my emails from my hotmail account were deleted when I logged in. this includes emails in my inbox, sent messages, folders, etc. I understand that microsoft does this due to inactivity. is there an… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hi I accidentally deleted all emails from my ALL Files
Hi I accidentally deleted all emails from my ALL Files folder last night and not noticing this also deleted all items in Trash. Is there any way to recover them from either Trash or All Files?… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
Is there way to retrieve emails that I accidentally deleted
Is there way to retrieve emails that I accidentally deleted and emptied if it just happened?… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Hello. Is it possible to permananetly delete the items currently
Hello. Is it possible to permananetly delete the items currently in my deleted folder without losing the option to recover items in the future. I basically need my urrent deleted items gone immediatel… read more
Mark
Mark
High School or GED
640 satisfied customers
HOW MIGHT I RECOVER EMAIL SENT SEPT OR OCTOBER 2011 AND
HOW MIGHT I RECOVER AN EMAIL I SENT IN EARLY OCTOBER 2011 AND MIGHT BY ACCIDENT BEEN DELETED? THANKS. THE EMAIL WAS SENT TO A LEONARD HAUSMAN AND ZW KOO RE BONN PROJECT IN EITHER SEPTEMBER OR OCTOBER … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I have an old email I have to get back. It was deleted in 2009,
I have an old email I have to get back. It was deleted in 2009, I deleted it also from trash, is there a way to retrieve it? It was sent on June 18th, 2009. I would pay to have it again. Thanks,[email protected]… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have been accused of a crime that I did not commit. If I
I have been accused of a crime that I did not commit. If I can retrieve the E-mailes between me***@******.*** and***@******.*** between May 1st 2010 and July 20,2010 I can prove my Innocence. I have t… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x