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I need to change payment information for itunes. I cant

Customer Question
I need to change...

I need to change payment information for itunes

Technician's Assistant: When did you last update iTunes?

I cant remember

Technician's Assistant: What have you tried so far with your iTunes?

I go to payment information and try to change my credit card info and it tell me iTunes has stopped working

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just how to change payment info

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
3/20/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,832
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Please click on the website below:

https://appleid.apple.com/

- There, sign in your Apple ID account. Then click on Edit option on the right of the section Payment & Shipping. Then you can change your payment information there. Then click on Save.

- Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please reply at the box below to continue. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

How is it going? What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,832
40,832 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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