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I couldn't reset my gmail password and needed access to a…

Customer Question
I couldn't reset my...

I couldn't reset my gmail password ***** needed access to a email address so created a new one to get over the current emergence. Now I've lost my primary gmail account and still don't know the passwork

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I have an app on my android phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but it asked me for the date when I created the account and I didn't know that - it all got into a terrible mess and wouldn't let me reset it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I now have 2 other gmail accounts and my primary one is no longer in the pick list

Submitted: 4 months ago.Category: Email
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Answered in 38 minutes by:
3/20/2018
Email technician: Moses C,
 replied 4 months ago
Moses C
Category: Email
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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