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Somehow i accidentally changed my name that shows up when i…

Customer Question
Somehow i accidentally changed...

Somehow i accidentally changed my name that shows up when i send an email. how can i change it back?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Sorry....gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

I changed my name to the correct name in privacy settings, but the wrong name is ***** ***** up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No..ty

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
3/20/2018
Email technician: Jess M., Computer Support Specialist replied 6 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. How do you access your Gmail on your tablet to send and receive emails? Is it through the Mail app? or the Gmail app?
  2. Are you still able to access your Gmail using a web browser on your tablet?
  3. Are you also accessing your Gmail using a computer?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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