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Someone is using my email account. each time I change the…

Customer Question
Someone is using my...

Someone is using my email account. each time I change the password ***** security question it changed again. how can my make my aol email account secure.

Technician's Assistant: Are you logged into your AOL account on any other devices?

Only my personal and business laptops

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Absolutely. unfortunately is using my***@******.*** account.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

YES. Please, please inform me how I can make my aol email accounts secure? The other account is***@******.***. Both have been hacked.

Submitted: 5 months ago.Category: Email
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Answered in 5 minutes by:
3/19/2018
Email technician: Jason Jones, Computer Technician replied 5 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,487
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

After you reset the password, how long does it take for them to re-hack it?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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