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Microsoft billing have sent emails that my account is in…

Microsoft billing have sent...

Microsoft billing have sent emails that my account is in danger if i don't update credit card details - is this a scam? If not how do I do this updating safely?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone and Macbook Air

Technician's Assistant: What troubleshooting have you tried?

Clicking on the contact given in the email which takes me to an opening an account with microsoft page. How can I find out if I do need to reset my credit card details to continue having microsoft /

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Answered in 1 minute by:
3/19/2018
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you.

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There have been a lot of these scam emails going around lately and they will ask you for personal information like this and then send you to a fake microsoft website where you will then give you credit card number to hackers. Do not click on anything in that email. You can see your billing information with microsoft at this link:

https://account.microsoft.com/billing/payments

My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 4 months ago
Thank you! I will give a 5 stars.
I have another question
Customer reply replied 4 months ago
Can I find out if I need that if it is going to cost more money?

Great! Please rate this question and then you can ask another question. If your new question is seperate from this first one you asked the sites rules are that you open it as a new question. If you are under a free trial then I do not believe there be another cost for the second question.

Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified
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Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
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