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Can not get in my gmail account it very important too me can…

Customer Question
Can not get in...

Can not get in my gmail account it very important too me can you help me

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes was a lg7 but it is completely fried

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do not know if i did

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes i got a lg6 in replace of it

Submitted: 5 months ago.Category: Email
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Answered in 1 minute by:
3/19/2018
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to access your gmail account?

Please let me know

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Customer reply replied 5 months ago
It say dose not exis or somebody else has it
Email technician: Richard, Email Systems Specialist replied 5 months ago

Can you tell me the gmail address you are trying to access please?

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Email technician: Richard, Email Systems Specialist replied 5 months ago

Ok, it is found when I try to reset it, use this link to reset the password

https://accounts.google.com/signin/recovery

Once done, use the new password ***** sign into your account.

Let me know please how you go

Thank you

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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
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Experience: Over 15 year experience in Email Systems and Programs

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