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My. Wife cannot access her yahoo mail. When she tried to get…

Customer Question
My. Wife cannot...

My. Wife cannot access her yahoo mail. When she tried to get a message she got a message that said she must call a number with in 5 minutes or she would lose all. I did a hard out and went to this tablet to ask this question !

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Sorry - my wife is using my computer and will not respond at this time.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No - I will try a bit later.

Submitted: 4 months ago.Category: Email
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Answered in 17 minutes by:
3/19/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

This is a fake message she is getting. In which app does she get this message?

Please let me know

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Category: Email
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