Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My Facebook account has been re activated but the code is…

Customer Question
My Facebook account has...

My Facebook account has been re activated but the code is being sent to a phone number I no longer have. I get a code via email but it still kicks into needing the code text to my inactive number. How do I get back into my account

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The only phone number on the account is my old one.

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/19/2018
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Ask Your Own Email Question
Customer reply replied 5 months ago
It has been a few months, I just recently in the last week got re activated
Email technician: Richard, Email Systems Specialist replied 5 months ago

And if you now sign in, hat is the exact message it gives you?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have a new phone number and forgot my password to my
I have a new phone number and forgot my password ***** my account. Before changing my phone number I did not inquire about my account. I have been going through so many errors in getting my account ba… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I had a different phone number a while ago. Its no longer my
I had a different phone number a while ago. Its no longer my phone number. I remember my email username but not the password, and to reset the password *****'re offering to send a code to the number a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I haven't been able to get back to my Facebook its been 3
Hi I haven't been able to get back to my Facebook its been 3 weeks its driving me crazy..I have a buisness acct and my personal I was in contact last week they had my old email so we recovered my new … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
I am having a terrible time with my facebook account. I do
I am having a terrible time with my facebook account. I do not remember an old yahoo password ***** an email address and cannot get help to log back into facebook. I am shut out … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
40 satisfied customers
My facebook is hacked and i need a verification email sent
my facebook is hacked and i need a verification email sent to my active emails. the hacker has deleted my only email that i have access to. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
556 satisfied customers
I accidently deleted my 8 yr old face book account. Can you
I accidently deleted my 8 yr old face book account. Can you help me get it back ? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have at least one old Facebook Account. I no longer have
I need to de-activate any accounts under my name . These would be under Graham Highley in Toronto … read more
Richard
Richard
Email Systems Specialist
47,537 satisfied customers
My fb was hacked and the only way to reset my password is
My fb was hacked and the only way to reset my password ***** ***** them to send me a code via my email that was connected to my account! The problem is I haven't used that email sine 07 when I joined … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I've been trying to get into my gmail account with zero
Okay, I've been trying to get into my gmail account with zero success. I set up a recovery email, but I cannot remember that password. I also have a phone that I'm told has the code, but the phone is … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I haven't used an old email for years but it is connected to
I haven't used an old email for years but it is connected to my Facebook account. I can't log into my Facebook account on my new phone because a code is sent to my old gmail account and I can't access… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't get into my Facebook account.on trying to fix it I
I can't get into my Facebook account.on trying to fix it I have setup another account. Also,my Facebook is in French and I want English and I need to get into my Facebook to correct it. Can you help? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm told there's been unusual activity on my yahoo email
I'm told there's been unusual activity on my yahoo email account, the mobile phone # ***** account is tied to is no longer good so I can't receive the code to confirm my identity, so I can't get into … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Can I get my inactive yahoo address working again even
can I get my inactive yahoo address working again even though I have changed my phone number?… read more
Jared Schwager
Jared Schwager
Tier 2 Helpdesk Technician
Computer Support Specialist
6 satisfied customers
I need to get into my google accounts to delete them all and
I need to get into my google accounts to delete them all and start over with one simple account. I can't remember my passwords and I certainly can't answer all the questions it asks me in order to acc… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
OK this is a rollercoaster of a problem so bare with. I am
OK this is a rollercoaster of a problem so bare with. I am trying to get on my facebook, on my new phone, but have forgotten the password ***** the last time I typed it or changed it was nearly a year… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I forgot my password ***** an old yahoo enail adress that I've tried logging in so many
I forgot my password ***** an old yahoo enail adress that I've tried logging in so many times yahoo has locked me out. When help.yahoo sends call them I do than the phone line directs me back to the h… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
i forgot my facebook password XXXXX i cant acess iit my phone
i forgot my facebook password XXXXX i cant acess iit my phone number is XXXXX on the account and cant change code… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am not receiving the verification code to my cellphone in
I am not receiving the verification code to my cellphone in order to verify my phone in order to receive text messages for new emails. Is there a setting on my phone I should be changing? I am on the … read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x