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My mail has exceeded your limit! I get my mail on gmai, but…

Customer Question
My mail has exceeded...

My mail has exceeded your limit! I get my mail on gmai, but I can't get my mail on Apple's Mail.

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

I have no ide as to what that means. I just talked to an Apple tech and he told me to call Google. On my computer, it said that I have exceeded my limit.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. I am a senior, I can't type at all, and I can't get my mail in the mail app on my iMac. It is coming in on gmail site.

Submitted: 4 months ago.Category: Email
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Answered in 1 minute by:
3/19/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the Apple Mail program connecting to your gmail account?

Please let me know

Ask Your Own Email Question
Email technician: Richard, Email Systems Specialist replied 4 months ago

Thank you

If you click on my link below

www.gmail.com

Can you sign into your account there please and let me know when you have

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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