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This answer was rated:

I’ve received two messages informing me that my old and

I’ve received two messages...

I’ve received two messages informing me that my old and cherished email account with sbcglobal will shortly be deactivated but I can keep it if I confirm my password. Is this a hoax?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It’s so old I’m not sure. Possibly Yahoo. The problem is that I’ve not used a password ***** this account in decades.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Thanks. This is the only issue.

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Answered in 5 minutes by:
3/19/2018
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you.

Ask Your Own Email Question

Yes this is a hoax. Do not click any links in the messages you received and make sure you can log into your email the way you always have. If you have no problem logging then you are fine and you can just delete the messages asking for your password. Messages like this are how most email accounts are hacked. My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified
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Chris L.
Chris L.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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