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I just upgraded my google storage and now can't access my…

Customer Question
I just upgraded my...

I just upgraded my google storage and now can't access my Gmail.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No. but I can access my gmail on my cell phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 4 months ago.Category: Email
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Answered in 59 minutes by:
3/19/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,820
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I just upgraded my google storage

Are you referring to Google Drive?

> now can't access my Gmail.

How many Google accounts do you have? Are you mixed using incorrect Google account when checking Gmail?

Ask Your Own Email Question
Customer reply replied 4 months ago
Only one. Gmail opens shows my emails and then disappears
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